SPU has several financial assistance resources available, including flexible payment plans, utility discounts, and emergency bill assistance. Your bill reflects the cost for the amount of water used and the size of garbage and food and yard waste containers at the property.
The amount of water usage is based on meter readings between the billing periods. Your sewer bill is based upon your water usage. Unless a property is completely unlivable, you will receive a bill for minimum service charges even when no water is being used or garbage being collected at a vacant property.
This reflects a minimum sewer charge, a daily base service charge, and an administrative vacancy rate for garbage service. If you have concerns about an unexpectedly high bill, continue reading below or contact us about your account. Water leaks, dripping faucets, or a constantly running toilet affect your water consumption and your water and sewer charges. Not all leaks can be seen or heard, and some may be in an outside pipe between the street and the building.
Learn how to find and fix water leaks. Customers are responsible for repairing leaks in pipes and fixtures on their property and for water and sewer charges resulting from leaks. In some instances, adjustments may be available for underground leaks between the street and the foundation of your house or building. Dripping faucets and running toilets are not considered underground leaks. In most cases, you can shut off the water to the leaky faucet, unscrew the handle, remove the bad washer, and replace it with a new one.
Not all leaks occur indoors. If you have an irrigation system for your landscaping, a line crack or loose joint could allow water to leak even when the irrigation system is off. Finding these leaks can be a little tricky, especially if the lines for the irrigation system are buried out of sight. To spot these leaks, you may need to check your lawn for unusually damp patches or areas of grass that are more lush than their surroundings. Keep in mind, however, these signs of a leak are similar to the signs of a leak in a lateral line.
To fix this kind of leak, you may need to consult a professional plumber to find the location of the leak and to fix or replace the affected irrigation lines.
In some cases, one of the underground pipes feeding water from your metered connection to your home may have a crack or loose joint. The causes of these leaks vary, but things such as pipe age, seismic activity, tree root intrusion, and animal activity are often contributing factors. This problem, while similar to an irrigation leak, is usually much more severe. When trying to tell if the leak is in your irrigation line or your lateral line water supply pipe, the amount of extra water consumption noted on your utility bill can serve as an indicator.
For these leaks, the best solution is to contact a professional. Modern dishwashers have become much more efficient, with most using between 4 and 6 gallons per cycle.
Though this might not seem like much, it can add up quickly if you are running your dishwasher every day! Unfortunately, hand washing dishes can also send a lot of water into the sewer. The average faucet dumps out about 2 gallons of water every minute. Reducing your sewer bill is simple!
Try these simple tactics to reduce your wastewater use and save cash. You might not realize how long you actually stand in the shower. You also might not think about how much water you use before you shower when waiting for the water to heat up! Then, try setting a 5-minute timer or playing a song about minutes long while you shower.
Once the timer goes off or the song ends, shower time is over. Challenge yourself to beat the timer, and you might be surprised at how quickly you can get it done! It might not seem like much, but it can pay off in the long run!
This means that water pipelines do not have to be constructed at grade, can follow the terrain and are typically only 5 to 6 feet deep. Since most waste water flows by gravity - sewer lines must be built to grade with a certain slope. In rolling terrain, sewer lines must sometimes be built to cut through hills deep beneath the ground and well into hard rock. Trench excavation — especially in rock - is the largest part of the cost of building a pipeline.
The deeper the pipe, the higher the cost of construction. Another cost factor lies in where the two types of pipelines can be built. Since sewers rely on gravity to cause flow, they must be built where grade can be maintained or pump stations are required to lift the wastewater so it can flow by gravity again. The District has 19 such pump stations to keep the wastewater moving to our plant. In addition, right-of-way may be acquired and cleared for both pipelines and pump stations adding to overall costs.
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